Charlotte has worked for the MTSP since September 2019. Charlotte has 7 years experience as a Case Manager, as well as Vocational Rehabilitation in both mental health and disability. She works alongside her colleague, Phil Chesters, signposting major trauma patients to legal, charitable and voluntary organisations.

With a background in clinical musculoskeletal rehabilitation and vocational rehabilitation, Phil has worked for the MTSP since September 2021 and is based across two London sites (King's College Hospital and St George's Hospital). Phil provides support to patients with serious injuries as a result of major trauma and facilitating access to advice, legal services and rehabilitation.