John Radcliffe Hospital Directory of Services

Key to services

National Organisation

Local Organisation

Grants Available

Peer Support


Advice Local is a postcode search engine for local support with benefits, work issues, money concerns, housing problems and more.

After Trauma is a web-based service that aims to provide a community for patients and families to rebuild lives and support each other after experiencing a traumatic injury. The website also contains information and resources to help survivors and families on the recovery journey.

Business Debt Line is a national Charity providing free debt advice to small businesses and self-employed people on how to deal with business and personal debts. Part of the Money Advice Trust.

T: 0800 197 6026

Bereavement Advice Centre is a free helpline and web-based information service to help with the many issues and procedures that face people after the death of someone close.

They give helpful information and advice on many practical issues, such as how to deal with the coroner’s office, death certificates, probate, tax issues as well as coping with grief.

Citizens Advice is a national charity that provides free, confidential and independent advice, to help people overcome their problems. The Citizens Advice service helps over 2.7 million people each year via its face to face, telephone and website based support services.

There is a national network of 300 offices where you can visit to receive support and information on a broad range of issues. Common reasons why people contact Citizens Advice are debt, housing, benefits, immigration, problems at work, consumer or legal issues.

The Criminal Injuries Compensation Scheme is designed to compensate blameless victims of violent crime in Great Britain. The Criminal Injuries Compensation Authority, CICA, administers the Scheme and decides all claims. Applicants do not need paid representatives such as a solicitor or claims management company to apply for compensation. For most people the application process should take no longer than 20 minutes.

You must apply within 2 years of the event taking place, and have reported the crime to the Police.

Debt Advice Foundation is a registered national debt advice and education charity offering free, confidential support and advice to anyone worried about loans, credit and debt. The advice they provide is impartial and based solely on what is best for the individual.

Knowing your statutory and legal rights is relevant to everyone, but when you have a disability, knowing what you are entitled to receive financially, your employment rights and being treated fairly can be very complicated.

Disability Rights UK is an organisation that provides independent advice on your rights and entitlements. They have a comprehensive website with lots of information and guides on specific topics and they also lobby and push for change to help improve the rights of disabled people in the UK more generally.

DLF is the UK’s leading source of impartial information and expert advice on independent living. A national charity, they have built up over 50 years an unparalleled range of information on daily living equipment and other useful advice for people who might need some help in living their live to the full.

With a huge range of equipment available, sometimes it can be confusing. How do you know what is available? Where do you go to buy equipment? How do you know what is right for you? How do you know if a supplier is reputable? DLF provides all the answers to these questions.

The Law Society is the independent professional body for solicitors in England and Wales. They have a ‘public’ section on their website that enables you to find a solicitor that is accredited in the area of law you need.
LawWorks is a charity working in England and Wales to connect volunteer lawyers with people in need of legal advice, who are not eligible for legal aid and cannot afford to pay and with the not-for-profit organisations that support them.
Lighthouse Club provides financial and emotional support to the construction community and their families who have suffered an injury or long term illness or simply need a helping hand.
National Debt Line is a charity providing free, confidential and impartial debt advice over the phone and online. They provide self help packs and useful factsheets covering a wide range of debt advice topics. Part of the Money Advice Trust.

T: 0808 808 4000

People Hub works to ensure that people with long-term health conditions and disabilities have the chance to shape their lives by making the decisions about their health and wellbeing that matter most to them. Personal health budgets are a powerful way of achieving this.


To design and custom-make equipment to help people with disabilities live more independently. The equipment and adaptations made by our volunteers aims to support mobility, aid you at home, manage personal care or enjoy sports and hobbies.
Shelter provides advice and information to those with housing or homelessness issues. Their website contains vast amounts of information and support and can help you find services local to you, including face to face advice.

T: 0808 800 4444

This app has been designed by the Survivor Recovery Services Team to aid trauma survivors in their path to recovery. Mr Vasireddy (a KCH Consultant Orthopaedic Trauma Surgeon) alongside other international colleagues have created a free patient information app that provides background information on injuries, surgeries, and recoveries as well as information on the resources provided by the Survivor Recovery Services Team.

Search ‘Trauma Recovery Service’ in your App store

Turn2Us helps people living in poverty in the UK and Ireland. They provide information and support about welfare benefits and charitable grants and are able to help you with completing benefit calculations, finding grants and locating an adviser to help with benefits, debt, housing & legal issues.

T: 0808 802 2000

If you are a civil servant, past or present, or you work for an organisation that is sponsored by a government department, you may be eligible to apply for help from The Charity for Civil Servants.

It is estimated that there are up to 4 million people eligible to apply for help from the charity who provide assistance with debt, care, and general wellbeing.

The UK Care Guide has been created to help you and your loved ones answer a number of questions related to mid and later life. UK Care Guide acts as a one stop site for all your elderly care needs. Their mission is to help simplify these issues and explain them in simple and straight forward terms. Their help and guidance covers a range of issues from financial and legal issues through to helping you find care or to find products that can help make life more comfortable at home. Their advice covers: finance, legal, finding care, shopping and general well-being.

T: 0161 818 7099