A severe physical assault cost Ethan his ability to speak. His only way of expressing himself to hospital staff at Royal Sussex County Hospital Trauma ward was via a writing board.
A single man in shared rented accommodation and with a zero- hours contract job (which he had worked in for three months), Ethan’s financial situation was threatened. At the same time, while not being a recipient of benefits and unsure if he was eligible for statutory sick pay, he was concerned he would lose his accommodation and be left homeless.
A Trauma Practitioner at RSCH referred Ethan to the MTSP Service where he was soon visited by the MTSP Citizen’s Advice Adviser. He contacted Ethan’s employer and presented him with the relevant medical certificate which meant Ethan could be signed up to receive sick pay. Ethan was also reassured that his job would be left open for him to return to once he was sufficiently recovered.
Ethan* couldn’t speak for himself, but professionals and agencies, coordinated by the MTSP, did it for him. This ensured he could concentrate 100% on his recovery.
The MTSP adviser also helped Ethan obtain Universal Credit to help with his housing costs. He set up an account for him and Ethan filled out the claim from his hospital bed. It was then necessary to verify the claim so the adviser accompanied Ethan to Brighton Job Centre for an interview. This allayed any concerns Ethan had with his ability to communicate since he was still having speech difficulties.
As a result of all individuals and teams collaborating in Ethan’s case – trauma nurse practitioner, rehab advisor, SBI nurse, hospital social worker, DWP, MTSP and Citizens Advice – he didn’t have to worry about his financial or housing situation. His was a smooth process in applying for the financial support he desperately needed as he embarked on what could be a long recovery from his injuries. Fortunately, he goes forward with the whole team there to support him.
*Names have been changed to protect privacy