Addenbrooke’s Hospital Directory of Services

Key to services

National Organisation

Local Organisation

Grants Available

Peer Support

Counselling

Anxiety UK provides help and support for all types of anxiety conditions. They work to relieve and support those living with anxiety and anxiety-based depression by providing information, support and understanding via an extensive range of services, including 1:1 therapy. They can provide support and help if you’ve been diagnosed with, or suspect you may have an anxiety condition.

T: 03444 775 774
E: support@anxietyuk.org.uk
W: anxietyuk.org.uk

ASSIST Trauma Care is a specialist Organisation offering therapeutic help to adults and children, individuals and families, affected by a wide range of traumatic occurrences. ASSIST therapists have been trained to use evidence-based models to help sufferers rebuild their lives and move on following a traumatic experience that has impacted them. They also have specialist Outreach Therapists located across England and Wales who may be able to provide more local help in some cases. ASSIST therapists work with both the symptoms of Post-traumatic Stress Disorder and also with Traumatic Bereavement and Grief.

T: 01788 560800
E: admin@assisttraumacare.org.uk
E: Online form
W: assisttraumacare.org.uk

Bereavement Advice Centre is a free helpline and web-based information service provided by Co-op Legal Services. They provide practical information, advice and signposting on the many issues and procedures that face us after the death of someone close.

T: 0800 6349494
W: bereavementadvice.org

Brake’s National Road Victim Service is a specialist service for people affected by road death and serious injury and the professionals supporting them. They have a nationally accredited helpline providing emotional and practical support to people affected by road crashes. They help bereaved and seriously injured road crash victims cope with their grief, deal with bewildering practical matters and access the help they need.

T: 0808 8000401
E: help@brake.org.uk
W: brake.org.uk

Campaign Against Living Miserably is taking a stand against suicide. That means standing up to stereotypes and standing together to show life is always worth living.

T: 0800 585858
E: webchat
W: thecalmzone.net

When a patient experiences a major trauma it is not just them who are affected. The patients whole support network has to cope with stresses and challenges that come with lengthy hospital stays and rehabilitation.

Care for the Family is a national family run charity which aims to promote strong family life and to help those who face family difficulties. For over 25 years they have provided parenting, relationship and bereavement support through their events, resources, courses, training and volunteer networks.

T: 02920 810800
W: careforthefamily.org.uk
E: mail@cff.org.uk

Child Bereavement UK helps children and young people (up to age 25), parents, and families, to rebuild their lives when a child grieves or when a child dies. We also provide training to professionals, equipping them to provide the best possible care to bereaved families.

T: 0800 02 888 40
W: childbereavementuk.org
E: helpline@childbereavementuk.org

Cruse offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people. Cruse offers face-to-face, telephone, email and website support.

T: 0808 808 1677
W: cruse.org.uk
E: hopeagain@cruse.org.uk

IESO is improving the accessibility, affordability and quality of healthcare for people with mental health conditions through a unison of People, Process and Technology. Therapists deliver cognitive behavioural therapy (CBT) to patients in real-time through written conversation online, using a secure virtual therapy room. Therapy is confidential and discreet, accessible from their computer, tablet or smartphone.

T: 0800 074 5560
E: info@iesohealth.com
W: iesohealth.com

Keep Your Head provides a signposting service to important online information and local services on mental health and wellbeing for children, young people and adults. The site provides updated information for individuals suffering from mental health issues, as well as those who are looking for advice on how to help a family member or friend.

W: keep-your-head.com

Supporting trans, non-binary and gender diverse children, young people (up to 20 y/o) and their families.

W: mermaidsuk.org.uk

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding. Mind empower people to understand their condition and the choices available to them through their website, their general support line and their legal line which provides information on mental health related law.

T: 0300 1233393
E: info@mind.org.uk
W: mind.org.uk

Suicide prevention is everyone’s business. The National Suicide Prevention Alliance (NSPA) is an alliance of public, private and voluntary organisations in England who care about suicide prevention and are willing to take individual and collective action to reduce suicide and self-harm, and support those bereaved or affected by suicide.

W: nspa.org.uk

Off The Record Norfolk Counselling Service provides affordable counselling and psychotherapy to teenagers and adults, by a team of fully qualified counsellors. They can help individuals suffering from a range of issues including low self esteem, anxiety, panic attacks, depression, trauma, bereavement and loss. The charity relies on donations, and asks patients to donate around £30 for an unlimited amount of sessions. Counselling offers an opportunity to explore issues within a safe and respectful environment that is confidential and non-judgemental.

T: 01603 626650
E: info@otr-norfolk.org.uk
W: otr-norfolk.org.uk

UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people.

T: 0800 068 4141
E: pat@papyrus-uk.org
W: papyrus-uk.org

Our mission is to deliver a better life for people severely affected by mental illness through a network of groups, services and advice lines. Our goal is to make sure everyone severely affected by mental illness has a good quality of life.

T: 01215227007
W: rethink.org

Road peace provide information and support services to people bereaved or seriously injured in road traffic collisions and engage in evidence based policy and campaigning work to fight for justice for victims and reduce road danger.

T: 0845 4500 355
W: roadpeace.org
E: info@roadpeace.org

We work to secure the best outcomes for people with mental illness, learning difficulties and developmental disorders by promoting excellent mental health services, training outstanding psychiatrists, promoting quality and research, setting standards and being the voice of psychiatry.

W: rcpsych.ac.uk

The Samaritans provide confidential, caring emotional support, 24 hours a day for people who have feelings of distress or despair, including those which could lead to suicide. Call the national helpline 24 hours a day, 365 days a year.

T: 116 123
E: jo@samaritans.org
W: samaritans.org

SCARD offer year-round support to the families and friends of those lost in road related accidents. From one-to-one counselling and emotional support, to legal assistance and general help with all those questions and worries associated with tragic events.

T: 01924 562252
E: info@scard.org.uk
W: scard.org.uk

Shout is a free, confidential, 24/7 text support service for anyone in the UK who is struggling to cope. To start a conversation, text the word 'SHOUT' to 85258. Our trained volunteers are here to listen at any time of day or night, and messages won't appear on your phone bill.

T: text the word 'SHOUT' to 85258
W: giveusashout.org

The Bridge for Heroes was established in 2010 to help provide mental health and wellbeing support for HM Armed Forces, veterans and their families. In providing a single point of access at the Bridge centre in Kings Lynn, they are able to provide holistic support to each client.

The Bridge for Heroes provides in-house therapy sessions, activities and support through weekly reminiscence and respite sessions, providing time to share stories and thoughts with others who are going through similar emotions.

They provide help and support to those who are homeless, and one to one sessions for those who require respite, rest and recuperation to improve their mental wellbeing and to readjust to civilian life. These sessions help those suffering from depression, anxiety, anger, loneliness, feelings of failure, guilt and post traumatic stress disorder.

The Bridge for Heroes works effectively with beneficiaries and signposts them to services as required.

T: 0300 111 2030
E: contact@thebridgeforheroes.org
W: thebridgeforheroes.org

The British Association for Counselling and Psychotherapy (BACP) is a large organisation that many counsellors around the UK are registered with. They're not only a charity but also an accrediting body that set certain standards and codes of ethics for counsellors and psychotherapists to adhere to. If counsellors are accredited by the BACP it means they have completed a substantial level of training and experience approved by the Association. Information on types of therapy and a ‘counsellor search’ is available on their website. Most make charges for their services.

T: 01455 883300
E: bacp@bacp.co.uk
W: bacp.co.uk

The Safe Haven Cafe is available to anyone affected by mental ill health in North Hertfordshire, and for those who would like to meet others in a safe, supportive and social environment, looking for positive ways of living with their condition.

The cafe also welcomes those experiencing stress, anxiety and depression, or related symptoms within their employment and are looking for support.
The group meets once a week and the aim is to provide positive and realistic support within the local community.

T: 07518 239654
E: thesafehavencafe@gmail.com
W: safehavencafe.blogspot.com

Victim Support help anyone affected by crime, not only those who experience it directly, but also their friends, family and any other people involved. It doesn’t matter when the crime took place- you can get support any time, and for however long you need. They provide free and confidential support 24 hours a day, 365 days a year for people affected by crime and traumatic events- regardless of whether you have reported the crime to the police.

T: 0808 1689 111
W: victimsupport.org.uk